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“I would like to give particular attention to the cabling installation which was of a very high standard. The network solution that they offered was perfect for our needs and has provided us a good base to build on.”

Andy Pickard, ICT Support
Age Concern, Leeds

User Management:

  • intY products work alongside Microsoft Office, making the software familiar and simple to use.
  • Remote access allows authorised staff to access management tools via the Internet. Convenient when the IT Manager is working from home or from an office at the other side of the building.

Back-up and Maintenance:

  • The intY products were supplied with intY’s Managed Service which entitles the customer to technical support, next day swap-out in case of failure, regular upgrades and daily back-ups.
  • Full training was also provided during and following the installation, allowing Age concern to manage their network on a day to day basis.

The whole installation was completed within 1 week, leaving Age Concern with a fully-managed network that fulfilled all legal requirements as well as increasing security, productivity and efficiency.

The final stage was to network all the desktop devices and install the intY ExoServer and Managed Application Server – a fully managed Windows 2003 Server which cuts the total cost of ownership, and reduces the need for wholesale hardware upgrades.
The servers were installed and configured by one of Express Data’s IT specialists, providing Age Concern with a huge list of benefits including:-

Secure Internet Access:

  • The Checkmark-certified firewall ensures that stored data & Internet access is secure at all times.
  • Anti-virus (with Sophos and regular protection updates) was also installed to increase security.
  • Domain hosting from intY provided web-space, and a company email address to each staff member.

File-Sharing:

  • All files and applications are stored locally, making central management much easier and far less time-consuming. This can free up valuable time for the IT Manager.
  • Installation of new applications is done only once, rather than once for each terminal.
  • User-name and password access allowed certain files, folders and applications to be restricted.
  • Other devices such as printers could easily be added to the network and managed centrally.

Due to new financial regulations regarding online transactions and the transfer of information, Age Concern’s office in Leeds had developed an urgent requirement for a data network which was to include secure Internet access, back-up facilities and anti-virus protection.

At that time there was no network in place at all. The PC environment consisted of:

  • Standalone PCs running various versions of Windows.
  • Separate printers for each terminal.
  • Several broadband connections.
  • There was no central back-up in place, with IT Support based off-site.
  • Management of each individual terminal was time-consuming and prevented users from carrying out their work whilst the terminal was being accessed.
  • No corporate email, No file sharing, No standard desktop or productivity software, and very little in the way of security.

A solution was required to address the legal issues and improve the current situation which was proving a strain on the IT resources.

Express Data’s technical expertise and cabling service, in collaboration with intY – whose product portfolio addresses the needs of businesses, charities and educational organisations looking for a low-cost, easy-to-use and secure method of managing e-mail and Internet services – proved to be the most suitable and cost-effective solution for the project.

Express Data began to build the network, starting with the installation of a new Cat5e UTP Low Smoke Zero Halogen cabling system throughout the premises.

The Age Concern Leeds centre is a church building adjacent to St. John’s Church in the centre of Leeds, and is 185 years old. It did not lend itself easily to the installation of new cabling and had to remain open to the public during the works. The installation, however, was completed successfully and several customer comments were made at the time complimenting the engineers on their neatness and professionalism.

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